Showing posts with label respect. Show all posts
Showing posts with label respect. Show all posts

Wednesday, September 26, 2012

Post No. 178: 7 Seconds is not a Huge Chunk out of Your Day


© 2012, the Institute for Applied Common Sense

While we typically eat in at our desks, yesterday proved to be such a spectacular day we decided to take a walk to a Mexican taco truck.

Shortly after starting our walk and as we turned the corner, a woman approached us. She was walking very briskly, with an upbeat, energetic attitude, apart from being rather attractive. Her opening salvo was simply, “Gentlemen, would you care to take one of my cards? I am a two – time cancer survivor.”

Despite her use of the salutation "gentlemen," we quickly concluded that she was speaking to us, since there were no other males in the immediate vicinity. Inspector Clouseau took the card and held it up so that we all could read it. On the front appeared the letters BBN, a radio dial number, and an invitation to listen to ALL CHRISTIAN RADIO. We promptly thanked her and kept walking anticipating the consumption of some barbacoa tacos. Our entire exchange lasted only 7 seconds.

However, within the next 7 seconds and while we were still reading the card, a businessman in his mid-40s overtook us. Although he had a brisk stride, he did not appear to be in a hurry. Our cancer survivor approached him and asked whether he would take a card, and before she could say anything further, he passed her saying, “No thanks. I’m not interested.”

The Inspector, having completed his exam of the card, stopped, turned around, and addressed our new friend with, “Young lady!” Several members of our group reminded him that we had a client coming in shortly, and that the taco truck might run out of tacos. “This won’t take long,” he said.

During the ensuing 25 minute conversation, we learned quite a bit about Eva, and her survival despite going through two marriages and having cancer. She went on to expound about how materially and spiritually blessed she was now.

While we watched the Inspector with a slight bit of irritation, he began by saying what struck him was that the man had neither the time nor the interest to even take the card. Eva did not ask for money, or additional time. More importantly, she did not proselytize. The Inspector reminded us all that she simply asked if we would take a card. Right after he said, “It occurred to me that...” she completed his sentence for him noting, “...by not taking the card, he might have missed out on something life-changing, or an opportunity of a life-time." The Inspector went on, “Who knows. He might have cancer one day and may benefit from a 7 second exchange with you.”

Eva matter-of-factly noted that she was 66 years of age, and had done some amazing things in her life. By now, the Laughingman and other members of our staff were more interested in what this lady had to say than the Inspector. One receptionist whispered under her breadth that Eva's hair, skin, and eyes looked so healthy, and that she was so vibrant and energetic, despite having dealt with cancer - twice.

Meanwhile, the Inspector asked the Optimizer to look at the flip side of her card. It read, “If I die tonight my soul will be in H_________ tomorrow morning.” The message on the card suggested that if the reader was unsure as to how to fill in the blank, they tune into the radio station. BBN stands for Bible Broadcasting Network.

The Optimizer went on to note that the businessman’s resistance to the mere receipt of Eva’s card was “unfortunate” and perhaps short-sighted since he stood to lose nothing, and potentially gain something. It reminded him of folks who discourage solicitors, purported junk mail, or ask to take their names off e-mail distribution lists. He exclaimed, “What if you get an extra e-mail here or there? Is it such a big imposition to simply delete it if you’re not interested?!”

The Inspector opined that on another level, it reminded him of the point he tried to make in civic organization meetings here in the South, about the reluctance of blacks and whites to actively and affirmatively engage their new Hispanic and Asian citizens, along with any other ethnic or cultural newcomers. “Or anyone who has a different point of view,” chimed in the Optimizer.

As we walked toward the taco truck, we saw Eva dash to engage another passerby. A member of our staff remarked that we just had an inspirational experience and met a remarkable woman. Someone observed that despite what appeared on the card, there was no mention of Jesus or God, and definitely no proselytization.

It’s amazing what can result from 7 seconds of engagement.

Monday, June 2, 2008

Post No. 15: Hmmm, Respect - That's a Novel Concept.

© 2008, The Institute for Applied Common Sense

There is a childhood story that I often tell that illustrates the point which I would like for you to entertain. I was in the third grade. I had just finished using the boy’s bathroom, when someone sprayed some water about as I was about to leave. I instinctively placed my hands near my eyes, but kept walking out of the entrance, which was right next to the entrance to the girl's bathroom.

Unfortunately, while my vision was obscured, I bumped into another young girl, who I did not know, and hit her in the face. Somehow the event morphed into a premeditated, conscious assault on this young lady, for whom I had some unspecified ill will. I was taken to Mr. Cundiff’s room, and he promptly (since corporal punishment was condoned in those days) abused my rear end, while saying that I should never hit another female.

Perhaps it was simply an opportunity which he seized to teach me one of life’s lessons. However, I realized at that point that truth, honesty, and doing the right thing do not always work for you every single time. The preconceptions of others can be powerful. However, I always believed that in the long term, those principles would place one in good stead. It’s simply the right thing to do.

Perhaps it is because of my third grade experience that I have always tried to withhold judgment about certain events, until I considered the facts. I also appreciate that, lacking personal knowledge, and without first hand information from witnesses, one runs the risk of making a bad call. Additionally, we all must keep in mind that there are many other factors which potentially come into play, with the two most obvious being bias and motivation.

A friend of mine in corporate America reminded me that in the corporate setting, someone “speaking up” is frequently just looking to torpedo their career. That led me to query, “Why do people think that an employee who is uncomfortable with what is going on around him or her, would be motivated to, and should, bring up a controversial subject, or challenge his superiors, during the course of his employment?” I mean think about it. What would you do? To not take that factor into consideration is just plain crazy. It’s science fiction.

Most folks are financially dependent on their jobs. Questioning the appropriateness of the conduct of one’s superiors is problematic, to say the least. Most observers of large, bureaucratic organizations will attest to the fact that as the size of the organization grows, and the importance of the issue increases, the likelihood of the truth becoming an afterthought, if not irrelevant, increases accordingly. I don’t care how much spin you try to put on it.

This was hammered home last night as I watched a relative of Pat Tillman (who entered military service, deferred a potentially lucrative pro football career, and was deployed to Iraq) discuss, on C-Span 2, Book TV, how the Pentagon and Secretary Rumsfeld handled the friendly fire death of Tillman. She made a comment which hit home with me. Paraphrasing, she said that this democratic concept is supposed to be a pretty good system, closer to perfection than most. She continued that Tillman believed in, and fought and died for, this system. She just wants to see the system work to the best of its capability. She lamented that when we have less than straightforward and candid interaction with those in power, it adversely affects the system, and further erodes our faith in the system. She concluded that the enlistees, who bought into the program, along with their families, deserve to be treated with respect. (And that is separate and apart from the intellectual honesty that we also expect from our leaders.)

We need whistleblowers in our society, regardless of whether they are telling the truth. They force us to periodically revisit the internal, behind the scenes operations of our governmental agencies, and keep them honest. Just the act of conducting an investigation serves a useful function.

You tell me, did Scott McClellan do the right thing? I don’t know. Obviously you folks with hard positions, either way, are privy to first hand and credible information which has not been made available to the consuming public. Please share it with the rest of us. I’m sure that there are many others who would appreciate being equally well-informed....

© 2008, The Institute for Applied Common Sense

"There Are More Than 2 Or 3 Ways To View Any Issue; There Are At Least 27"™

"Experience Isn't Expensive; It's Priceless"™

"Common Sense Should be a Way of Life"™